Contact

Let's talk.

Order, ask a question, apply to list your products, or report a concern. The fastest way is WhatsApp — but use whatever suits you.

Send us a message

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Reach us directly

Where & when

[Street address], Tacoma, Washington.
Serving Kinshasa and expanding across the DRC.
Hours: [Mon–Sat, hours]

Pharmacovigilance

Report an adverse event or quality concern.

If you suspect a medicine caused harm, or a product looks falsified, defective, or mislabelled, tell us immediately. Reports help protect everyone and are shared with the relevant authorities as required.

Adverse event

A patient reaction you believe is linked to a medicine sourced through Loboco. Include the product, batch/lot if known, and what happened.

Report on WhatsApp

Suspected counterfeit or defect

Packaging that looks wrong, a broken seal, or anything that seems off. Don't dispense it — report it and set it aside.

Report by email